REFUND AND RETURNS POLICY
RETURN POLICY
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Return Conditions
✔ Accepted within: 30 days after receipt
✔ Return method: By mail
✔ Return label:
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Provided in the box for damaged products
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At the customer's expense for convenience returns
✔ Product condition: Must be new, unworn, unused, with tags and original packaging
✔ Restocking fees: None
✔ Return reasons & fees:
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Defective – No fees
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Buyer’s remorse (change of mind) – No fees
How to Request a Return
To arrange a return, contact us at contact@fusionlegacy.com.
If your return is accepted, we will send you a return label along with instructions on how to proceed. Items returned without prior request will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon receipt. If the item is damaged, defective, or incorrect, contact us immediately so we can assess and resolve the issue.
Non-Returnable Items
Some items cannot be returned, including:
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Perishable products (e.g., food, flowers, plants)
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Custom-made or personalised items
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Health and personal care products
Contact Us
📧 Email: contact@fusionlegacy.com